Jacksonville, Florida
100% full Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability

We were so displeased with the being lied and deceived; the charges and service we received by Jax Auto Mart were criminal. The owner JOHN HEDQUIST came right out and said; "even though we were lied to and charged $150.00 extra for a service that wasn't provided; we were not getting any compensation."

The Jax-Auto-Mart manager (Nathan) blatantly lied that an A.C. resistor required removal of the dash board to install; hence the $150.00 labor charge. Come to find out; it does NOT. The one they installed went bad very quickly and we took the truck back; this time Jax-Auto-Mart said the A.C. blower motor was bad and it would cost another $300.00! We took it to another mechanic (Wilson Auto Repair) they installed a new resistor for $17.00. When I questioned the new mechanic why so cheap; he explained that I was ripped off originally; the dash does NOT have to come off. The resistor plugs in under the glove box.

They are very high pressure scammers. DO NOT TRUST THEM!

Reason of review: Lied and deceived .

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Lied and deceived.

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